Customer Satisfaction Survey

Sales Department

In order to provide the best service to our customers, we are interested in your evaluation of our sales department. Please take a few minutes to complete this online survey as it relates to your specific experience with our sales department. 

Company Name:

Address:

City/State: Zip Code:

Your Name:   Title:

Email:

1. Overall, how satisfied are you with the service you received from our sales department?

Please check one:

Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied

2. Please rate the service you received from the sales representative who recently assisted you.

Sales Representatives Name: (optional) 

Please check one:

Was courteous? yes     no
Was knowledgeable? yes     no
Communicated well? yes     no
Was helpful? yes     no
Provided accurate answers? yes     no
Responded in a reasonable time frame? yes     no
Followed through on things promised? yes     no
Completed issue to your satisfaction? yes     no

3. Please use this space to add any comments you may have: